T.C. SAĞLIK BAKANLIĞI İzmir İl Sağlık Müdürlüğü Tire Devlet Hastanesi

T.C. Sağlık Bakanlığı
İzmir İl Sağlık Müdürlüğü Tire Devlet Hastanesi

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PATIENT RIGHTS UNIT

Updated: 11/10/2021

PATIENT RIGHTS

Patient Rights are the reflection of human rights in health care, and they are the rights that our patients deserve just because they are human, guaranteed by international and national legislation.

Patient rights practices, one of the studies carried out within the framework of the Health Transformation Programme. In order to ensure the implementation of the Patient Rights Regulation, which entered into force in 1998, the Patient Rights Implementation Directive was issued in 2003 and the patient rights practice was expanded in all hospitals and institutions affiliated to the Ministry of Health.

TIRE STATE HOSPITAL PATIENT RIGHTS UNIT

PATIENT RIGHTS RESPONSIBLE MANAGER: Chief Physician Assist. Upset. Dr. Yasin KÜÇÜKYAVAŞ

 UNIT RESPONSIBLE: Social Worker Mehtap Ünlü

Patient Rights Unit: Polyclinic Ground Floor

Tel :0 (232) 5122679

PURPOSE OF THE PATIENT RIGHTS UNIT

Our aim; prevention of patient rights violations and related problems that may occur in our hospital, providing health services in accordance with patient satisfaction and human dignity, and increasing the quality of health services.

 DUTIES OF THE PATIENT RIGHTS UNIT

*Working for the development of patient rights practices.

* Evaluating the complaints, suggestions and thanks from the patients and their relatives.

*Resolving complaints on the spot as much as possible.

*Filling the application form for unresolved problems and submitting it to the Patient Rights Board by operating the necessary procedure.

*To follow up the necessary procedures by notifying the files discussed in the Patient Rights Board within the framework of the decisions taken.

*To assist the training activities of patients/patient relatives, public and health personnel regarding Patient Rights Practices.

*Also, following the forms in the Wish-Suggestion boxes and applying the patient satisfaction surveys in line with the Patient Satisfaction Procedure.

 

METHODS OF REPORTING COMPLAINTS

All kinds of suggestions, complaints, questions and satisfaction about our hospital;

• Suggestion-complaint boxes

• www.hastahaklari.saglik.gov.tr

• www.tiredh.saglik.gov.tr> Contact> Opinion suggestion form

• E-mail: tiredh.hh@tiredh.gov.tr

• Sabim>Hello 184,

• Cimer

You can reach us through this channels.